How It Works
The purpose of the auction is to create an exciting experience from acquiring goods you are interested in at a price you are willing to pay. To this end, we connect sellers with buyers. Our goal is to satisfy both sellers who receive the maximum amount for their product that buyers are willing to pay, and buyers who are happy to have obtained a product that they are interested in.
Buyer and seller must have an account. If the buyer wants to sell at the same time, he must also create a seller's account and vice versa.
1. For each auction, the seller sets the initial price and the time for which the product is offered in the auction.
2. The product is inserted in the auction by the seller.
3. Buyers create bids on the product.
4. The auction is won by the buyer, who bids the highest bid for the product by the end of the auction.
5. If the buyer wins the auction, the product is moved to the buyer's control panel, where he is obliged to pay for the product.
6. As soon as the product is paid for, the seller receives a message and sends the goods to the buyer.
7. Once the buyer receives the goods, he has two options:
a) Confirm the receipt of the goods on his panel (the goods are fine)
b) Or return the goods (the goods are not in order)
If the goods don't match the description and buyer decides to return the goods, he proceeds as follows:
On the control panel, in the "my order" section, check the "return" box for the product you want to return. Wait for the seller's statement. After the seller's statement, buyer sends the product back to seller address.
If the goods don't match the description or are damaged, return is justified and the buyer will receive a full refund.
If the goods are returned unjustifiably, the shipping will be paid by the buyer. Goods must be returned immediately in their original packaging. A refund is then made.
Refunds apply to a new product, a product that does not match the description or is damaged, used product for which a warranty is provided.
8. After confirmation of the receipt of the goods by the buyer, Ouslet will transfer the amount to the seller-to his account.
Rules For Ouslet Auction Platform
What is not allowed to sell on the platform:
Counterfeit, Credit Cards, Any drugs and accessories, Any kind of pornography, Lottery, Government identification and licenses, Firearms manufactured after 1.1.1899 , Goods subject to an embargo, Personal data and mailing lists, Prescription drugs, Stocks, Stolen property, Tobacco, USDA forbidden plants and seeds
Any Violation Of These Rules Will Result In The Cancellation Of The Seller's Account With Immediate Effect.
What leads to account cancellation:
Violation of Ouslet platform rules, Violation of law, Stealing intellectual property, Sale of counterfeit, Fraud, Customer abuse resulting in fraud, Entering false information in your account, Any signs of hacking into account, Stalking and harassment.
What can lead to limiting the seller's account:
Negative feedback, Late shipping of the product, Buyers' requests for a refund, Complaints at customer service.
You may visit Ouslet.com at any time without registering. When you visit our website, data is saved on our servers, as is the website that you visit us from, the advertising you may have been referred by, the websites that you proceed to from our site, the type of browser you use, and your IP address.
As this is being done, no personal data is directly associated with you. However, we do need some personal information from you if you want to actively participate in Ouslet.com
Once you have registered with Ouslet.com, you are asked to choose a Ouslet.com user name together with a password, which then allows you to take advantage of all of the Ouslet.com services.
What Data Do We Collect?
"Personal data" is the information that readily identifies you, for example your name, address, e-mail address and mobile phone number or your payment details. When you register, personal data is recorded and processed by Ouslet.com, as well as when you use the service, for example:
when you purchase bids;
when you place bids, win an auction, or purchase through Buy It Now;
when you securely login.
"Usage data" is personal data that identify the user, as well as information on the Ouslet.com services the user utilizes, for example your XYZ.... user name together with the associated password and your IP address when you purchase bids, login to the site or win an auction. It may also include things like the frequency and analysis of your auction participation and auctions you view online but do not participate in.
Ouslet.com may also collect information from you when you search, participate in a contest or questionnaire or communicate with our customer support.
We collect this data to make it possible for you to use Ouslet.com and to help us personalize and continually improve your Ouslet.com experience. We maintain all data ourselves and with the assistance of service providers.
Ouslet.com is directed toward a general audience over the age of 18 and is specifically not directed toward children under the age of 13. If we learn that we have information about anyone under 13, we will promptly delete it.
Use of the Data
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized Ouslet.com experience. You agree that we may use your personal information to:
provide the services and customer support you request;
resolve disputes and troubleshoot problems;
customize, measure and improve our services, content and advertising;
tell you about our services, targeted marketing, site updates, and promotional offers based on your communication preferences.
Sharing Personal Data to Third Parties
We will not share your personal information with third parties for that recipient’s own purposes unless you have clearly consented to such sharing. We will share your data with service providers who assist us with the site, marketing and our operations, such as payment processing or post-purchase fulfillment.
Ouslet.com may also share your data for law enforcement purposes, to protect our business from fraud or abuse, or in the event another party purchases our company or assets.
Viewing/Changing Personal Data
You can view the information in your Ouslet.com account at any time and update it as necessary using your Ouslet.com user name and your Ouslet.com password. You can also at any time contact our Customer Service to update your information.
Once we are informed, we will adjust incorrect data accordingly.
We will notify you upon request at any time as to whether and what personal data in respect to your identity or your pseudonym has been stored.
Privacy Rights of California Residents
California law requires that we provide you a summary of your privacy rights under the California Consumer Subject to certain limits under California Civil Code if you are a California resident, you may ask us to provide you with a list of certain categories of personal information (as defined in the Civil Code) that has been collected, or that we have disclosed to third parties for their direct marketing purposes and the identity of the third parties that received personal information from us for their direct marketing purposes. The Act further requires us to allow you to control who you do not want us to share that information with. For inquiries or requests, please contact us by phone or email.
When contacting us, please indicate your name, address, email address, and what personally identifiable information your request is related to. The request should be sent to the attention of our legal department, and labeled "California Customer Choice Notice."
Revoking Consent/Deleting Your Account
To the extent required by applicable statutes, you can revoke your consent to our storage, collection and processing of your personal data at any time.
If you choose to close your account, all remaining bids will be destroyed.
Ouslet.com uses so-called "cookies", which are text files that are stored on your computer that we retrieve when you visit the site to assist in customizing your experience with the online service.
The information saved supports the functionality of the site, for example by keeping track of your bids placed, auctions, etc.
It is necessary to accept cookies in order to use our service properly, although you may always adjust the way your browser handles cookies.
We would like to point out that turning off the ability of your browser to accept cookies may result in limited functionality.
Ouslet uses first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site and Ouslet’s advertising efforts. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
By adjusting the privacy and security settings on your device or browser, you can manage how your mobile device and mobile browser share information, as well as how your mobile browser handles Cookies and other tracking identifiers. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
The information in your Ouslet.com account and in your Ouslet.com profile is password protected.
Please do not provide your log in credentials to anyone else, as you will be liable for the activity in your account.
Ouslet.com will never ask for your password in e-mails that you receive unexpectedly or that you did not request.
Please remember to log out of your account and to close your Internet browser window when you leave the Ouslet.com site; this is especially important if you use the site through a public or shared device.
You are responsible for protecting the secrecy of your log in details, and we assume no liability for the abuse of login data and passwords used. Let us know immediately if the secrecy of your log in credentials has been compromised. While we take reasonable steps to protect your personal data in our control, no system is foolproof.
We reserve the right to change this policy at any time, without prior notification. If we make a material change to this policy, we will highlight this to you.
We updated our contact details.
We clarified how and why customer data is retained.
We added a notification for California residents regarding their rights under the California law.